Glossary

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Term

Abbreviation

Description

Deployment

-

Enabling of a Trusted WiFi product module for a property via the Trusted WiFi interface.

Module

-

Product or service purchased from Trusted WiFi that is managed through its own sub-section via the Trusted WiFi interface.

License

-

Legal agreement that grants users the right to use specific software, outlining terms and conditions for its usage, distribution, and potential modifications, while protecting the intellectual property of the software developer.

GlobalReach licenses comprise of two different types:

  • one-off licenses - typically to initially enable a software module.

  • recurring licenses - typically including software updates and technical support, or more in the case of OpEx consumption commercial models based on price per month/quarter/year.

Trusted WiFi is sold as a combination of one-off licenses to activate the service and recurring licenses based on a price per Wi-Fi access point per month.

Managed Service Provider

MSP

The third-party company that remotely manages and monitors a client's IT infrastructure and end-user systems, offering services like network and infrastructure management, security, and 24/7 technical support.

Organization

Org

A company account in Trusted WiFi.

Operator

-

An organization type account in Trusted WiFi that is used by MSPs to manage a property’s Wi-Fi network.

Customer

-

An organization type account in Trusted WiFi typically used for customers/brands that allows grouping to view all properties belonging to the same company even if managed by several different MSPs.

Linked Organization

Linked Org

A link creating a relationship between an operator and a customer account, allowing a customer to view a property while allowing an operator to manage it.

User

-

An individual accessing a product, service or system.

  • In the context of Trusted WiFi, a user is setup to access products and deployments information at Admin/Editor/Viewer levels, according to their relevant role permissions.

  • In the context of a given product or service, a user is another term referring to a subscriber: the person at the end of the chain interacting with that product or service – usually through a device.

Property

-

Trusted WiFi concept representing an Individual site or location where products are deployed.

Linked Property

-

Site or location shared between operator and customer accounts.

Passpoint Software Development Kit

Passpoint SDK

The service that sits within the customer’s mobile app and that is connected to the Trusted WiFi RADIUS infrastructure allowing Passpoint profiles to be created for a given Passpoint realm.

Passpoint Realm

-

The customer specific domain that is used to provision Passpoint profiles that are approved for connection to any associated network.

Passpoint Profile

-

The security certified profile that sits on a subscriber’s device. If installed correctly it allows seamless authentication to the secure Passpoint SSID.

Secure Passpoint Service Set Identifier

Secure Passpoint SSID

The Wi-Fi network that is associated to the Passpoint realm configured to allow subscriber devices with a valid Passpoint profile to seamlessly connect to the Passpoint network at a property.

Subscriber

-

An individual person using a service.

Subscriber Device

-

The equipment – typically a smartphone, tablet or computer – the subscriber is using to connect to the service.

Collision-Resistant Unique Identifier

CUID

A unique identifier designed to be collision-resistant – meaning engineered to minimize the likelihood of generating duplicate IDs even in distributed systems – and more efficient in terms of space and database indexing performance due to its sequential nature.

In the context of Passpoint, a CUID is delivered to a subscriber device when it requests a Passpoint profile.

Customer Loyalty Mobile Application

Mobile App

The iOS and/or Android digital application used by businesses to engage and reward their customers through loyalty programs.

In the context of Passpoint, the best user experience is to offer Passpoint through a customer/brand mobile app integration using the Trusted WiFi SDK.